Tours organized by Holitera Turizm are arranged based on the minimum number of participants. If sufficient participation is not achieved, the tour may be canceled and notification will be provided at least 12 hours in advance. The fee will be refunded in full or transferred to the next tour.
No refunds are given to guests who miss the tour start time, arrive late, or lack required documents.
Holitera Turizm reserves the right to make changes to the program depending on weather and road conditions for guest safety. If necessary, some points in the program may be canceled or an alternative route may be applied.
Guests who make a prepayment but do not participate in the tour are obligated to pay the remaining amount to Holitera Turizm. The reservation is considered as having secured a spot upon booking.
Remaining payments during the tour are accepted only in cash on the vehicle. Credit cards, EFT, or digital payment methods are not accepted.
No refunds are issued for cancellations initiated by the guest.
Tours are conducted with 16+1 or 19+1 seat tourism vehicles suitable for the region under the guarantee of Holitera Turizm. Seat reservations are not guaranteed.
Holitera Turizm drivers reserve the right to make changes to the program depending on weather and road conditions.
Since plateau tours take place at high altitudes, comfortable shoes and clothing suitable for the season should be preferred.
During free time, guests are responsible for their own safety; caution should be exercised during high-altitude hikes.
Personal expenses, lunch meals, and optional activities (zipline, ATV, etc.) are not included in the tour fee.
It is recommended that you carry sufficient cash; card payments may not be accepted in plateau regions.
In cases of heavy fog, rain, or other weather-related conditions, some plateau points may be canceled or changed.