1. Parties. This contract is concluded between Holitera Tourism Software and Consulting Trade Ltd. Co. (TÜRSAB Certificate No: 14707, Tax No: 4630899779 – Kaçkar Tax Office, Contact: info@holitera.com, 0535 200 12 96) (“AGENCY”) and the person purchasing the service whose information was collected during reservation (“CONSUMER”), under the following terms and conditions.
2. Subject Matter. The subject of this contract is to regulate the rights and obligations of the parties regarding the scope, payment method, cancellation/refund, and other conditions of the overseas tour organized by the AGENCY, for which the program, dates, included and excluded services are specified on this page.
3. Tour Information. The tour name, program, transportation details, included and excluded services, and guest information are as stated on the reservation screen and the tour page. The hotels mentioned in the program are not definitive; accommodation will be provided at these or similar hotels.
4. Price and Payment. The total amount, collection method, and collected amount are displayed to the CONSUMER during the reservation process. The tour fee is paid according to the payment plan specified on the tour page.
5. Right of Withdrawal and Cancellation Conditions. The CONSUMER cannot exercise the right of withdrawal for this service, which will take place on a specific date, in accordance with Article 15 of the Regulation on Distance Contracts. Cancellation and refund conditions are specified in the “Cancellation and Refund Policy” section on the tour page. If the CONSUMER fails to participate without cause before the tour start date or makes an incomplete payment, the AGENCY reserves the right to collect the full remaining amount and may resort to legal channels when necessary.
6. Other Provisions. The CONSUMER declares that they have read, understood, and accepted the information form and tour program details provided to them by the AGENCY along with this contract. The right to make changes to the program in mandatory cases (weather conditions, road conditions, flight changes, guest health, etc.) is reserved.
7. Dispute Resolution. Consumer Arbitration Committees and Consumer Courts are competent for disputes arising from this contract.
8. Approval. This contract enters into force upon electronic approval by the CONSUMER, with the date and IP address recorded.
Subscribe to our e-newsletter to be instantly informed about campaigns and opportunities!