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Departure Airport
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Arrival Airport
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Flight Numbers
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Departure Time
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Arrival Time
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Istanbul Sabiha Gokcen Airport
(SAW)
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St. Petersburg Pulkovo Airport
(LED)
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VF291
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22:30
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02:20
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Moscow Vnukovo Airport
(VKO)
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Istanbul Sabiha Gokcen Airport
(SAW)
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VF276
|
02:25
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06:35
|
***Prices for extra tours may vary during the season. Therefore, the prices at the time of purchase apply for extra tours.
***Extra tours are organized with a minimum participation requirement of 10 people. If sufficient majority is not met, extra tours may not be held or prices may change.
***Extra tour package sales are conducted only by our guide in the region; we do not sell extra tour packages from Turkey.
IMPORTANT NOTES
- To benefit from Advantageous Tour package prices in extra tours, the fee must be paid to the local agency representative during the tour.
- Extra tours require a minimum of 10 participants. In case of fewer than 10 participants, there may be changes in tour prices or they may be conducted via metro. Our guide may change the dates of extra tours while keeping the content the same.
- In cases where the tour program provides only category information without specifying names and/or offers options for the same destination, the hotel(s) will be notified by your agency 48 hours before the tour departure.
- In our programs, the guide will meet guests in the area. The included guiding service covers only the panoramic city tour and round-trip transfers. If extra tours are taken, guiding service will also be included. During extra tours, guests may be accompanied by different guides.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified km. In such cases, the Operator will provide information 2 days before the tour departure date.
- Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for general introduction of cities, conducted panoramically with guide narration from the vehicle, and do not include entry to museums or historical sites.
- Panoramic tours and other tours specified in the program may become impossible to conduct due to closure of places to be visited by local authorities on the scheduled day and time, road closures due to any event, or weather conditions. In such cases, the Operator is not responsible for the inability to conduct these tours. Some tours may be conducted by public transport or on foot within available limits if roads are closed or vehicle access is not permitted at certain points.
GENERAL TERMS AND CONDITIONS
- The tour program specified at the time of reservation must be communicated to guests along with the general terms and obligations listed below. The Operator is not responsible for any complaints arising within the scope of this information. Our guest is deemed to have read and accepted all clauses in advance.
- Guests traveling with a T.C. green passport whose passports were issued more than 10 years ago must renew their passports. Otherwise, they may not be admitted to the country they are visiting and/or their flights may not be operated by the airline from Turkey. In such cases, responsibility lies with the passenger, and the Operator cannot assume any liability.
- To avoid issues with customs police at the border of the country to be visited due to torn, worn, wet, and/or otherwise damaged passports; it is required that such passports be renewed and, if the country requires a visa for T.C. citizens, the relevant visa must be present in the new passport. In case of non-compliance, responsibility lies with the passenger.
- Guest passports must be valid for a minimum of 6 months from the return flight date. In case of non-compliance, this is the responsibility of the guests.
- The Operator acts as an intermediary between the passenger and the consulate. The consulate has the right to refuse visas when deemed necessary. The Operator bears no responsibility regarding the passenger's failure to obtain a visa. The Operator only performs the role of an intermediary institution. There is no penalty or liability for the Operator in personal visa applications. Consumers have registered for the tour by accepting these terms.
- When the Operator submits a visa application as an intermediary between the passenger and the consulate, the passenger must verify the accuracy of the information on the issued visa. The Operator is not responsible for any incorrect writing on the visa or situations that may prevent travel resulting from such errors.
- For passengers who will apply for their own visas, obtaining the required documents (hotel confirmation, flight tickets, etc.) normally takes 1 working day. Guests must schedule their appointment dates and times considering this period. In case of failure to do so, the Operator is not responsible for possible delays.
- If the guest cancels their reservation and/or does not participate/cannot participate in the relevant tour, the visa fee and service charge will not be refunded. If the guest obtained their visa and visa service through the Operator Visa Department and this visa service is specified as an additional service in the travel contract, and the Operator cancels the relevant tour due to insufficient participation or another reason, the guest may receive a refund of the amount remaining after deducting fees and similar amounts paid to consulates, provided they present their passport proving they did not use their visa within 1 week of the visa expiration date. If the guest obtained their visa using their own means and/or with the assistance of a different visa agency, and the Operator cancels the relevant tour due to insufficient participation or another reason, no refund will be made to the guest.
- Routes may vary depending on the city where the plane lands. Aircraft type and time may change, and hotels may show variations due to availability during high season or special periods, so alternative similar hotels may be provided. These situations were communicated at the time of contract, and the PASSENGER ACCEPTS THE RISK OF TIME CHANGES AND HOTEL CHANGES WHEN PURCHASING THE TOUR.
- Triple rooms are provided subject to hotel availability. Triple rooms have an extra bed arrangement, and the 3rd bed is smaller than the standard bed. A guarantee of 3 separate beds cannot be given in triple rooms; if hotels have rooms suitable for this, they are blocked by the hotel based on availability.
- Child discounts apply only to children staying with 2 adults.
- Continental breakfast is served at hotels, not Turkish breakfast. Continental breakfast consists of butter, jam or honey, bread, tea or coffee, and fruit juice.
- Group breakfasts may be served in a separate hall.
- During reservation/registration, the name-surname, date of birth, and passport number on the passport to be used for travel must be reported and entered into the system. Flight tickets are issued based on this information. Cancellation or change fees for flight tickets resulting from incorrect information are the responsibility of the guest.
- Our guests must have a foreign travel and health insurance policy starting one day before the tour date and ending one day after the tour date, regardless of whether they obtain it from the Operator. They are required to carry the relevant insurance policy with them. Guests who fail to carry their travel insurance may be fined by the police of the relevant country. Responsibility lies with the guests if they encounter fines due to not carrying their travel insurance.
- Due to diplomatic relations between countries, having entered/exited certain countries may result in the inability to obtain a visa for another/single/multiple countries or being denied entry at the border. Since this situation is outside the Operator's control, the parties accept that the Operator bears no responsibility in such cases.
- To provide economy and time benefits to the group, guests who do not wish to participate in tours made along the route may agree to wait for the group at a nearby facility until the extra tour ends. After the tour concludes, our bus will pick up these guests and our tour will continue.
- Panoramic city tours are organized for the introduction of cities. City tours and extra tours may be organized on different days or may not take place depending on weather conditions, provided the content remains unchanged. In such cases, the Operator is obliged to offer you, our valued guests, the most suitable alternative. Extra tours are organized with a minimum participation requirement of 20 people. If sufficient majority is not met, extra tours may not be held or prices may change.
- Tours or trips that are not permitted by local authorities for any reason will not be conducted. The Operator cannot be held responsible for the inability to conduct these tours or trips.
- Airport seats in our programs are group seats, and round-trip tickets are issued as a single ticket. If the outbound flight is missed and/or not used, the return flight may also be automatically forfeited. The rules of the airline company apply in the relevant situation.
- Last-minute delays and gate changes occurring during flights are displayed on information boards/screens at airports. This information must be monitored by individuals. In case of missing the flight due to such a situation or personal reasons, the guest must procure their new ticket (as per the previous clause, if necessary, as a round-trip ticket) at their own expense. Additionally, the first day's program may be partially or completely missed due to missing the group's departure; in this case, responsibility lies with the guest. Furthermore, if the guest travels to the relevant city/country on a flight different from the group, the transfer from the airport-city or airport-hotel is the responsibility of the guest.
- Guests wishing to upgrade their flight tickets with their airlines can only perform upgrade operations if availability exists on the relevant flight of the respective airline after the tickets have been issued. Since the flight seats in our programs are from the group class, if the requested ticket is available, it may be necessary to pay the difference at the amount specified by the airline company and upgrade the ticket from the group class to the economy class before performing the upgrade. The price difference arising in this case is the responsibility of the guest. Group tickets in our programs are issued a few days before the tour departure.
- To use your mobile phones abroad, you must check with your GSM operator company whether your line is open for international calls/calls received before leaving Turkey.
- While using transportation vehicles and staying at hotels during your trip, please ensure that you have collected all your belongings completely when leaving briefly or entirely.
- The Operator may change the order of cities in the program and/or the airline company to be flown without altering the content of the program in case of force majeure or if deemed necessary.
- The Operator reserves the right to change hotel names, provided the category remains the same.
- The Operator is not responsible for items forgotten, lost, or stolen during the tour.
- Children under 18 years old traveling with their mother must obtain consent from their father; those traveling with their father must obtain consent from their mother; and those traveling with a third party must obtain consent from both parents. The Operator cannot be held responsible if the flight does not take place due to lack of consent.
- General Terms and Conditions are an integral part of the tour program and cannot be considered independently from the tour program.