Istanbul Dynamic Great Balkan Tour in 9 Days 9 Countries (All Tours, Dinner and Balkan Nights Included)

INFORMATION ,

- All participating guests must hold a valid Multi-Entry Schengen visa throughout the tour duration. (Green passport holders are exempt from visa requirements.)
- To enable shopping and spending in all countries included in the program during the tour, it is sufficient to carry Euros. In regions where local currency is used, the guide will assist with currency exchange.
- Comfortable walking shoes or sneakers should be preferred during the trip. It is advisable to bring a sweater or similar clothing for the evening.
- On our tours, seat rotation is applied daily in the seating plan; therefore, fixed seats and front-seat guarantees are not provided. Seat changes are organized by the vehicle guide.
- When entering Turkey from abroad, there is a mandatory minimum stay of 3 days to bring goods (alcohol, cigarettes, etc.).
- Duty-free shopping limits when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of spirits (excluding spirits with more than 22% alcohol, wine, and champagne), Alcoholic Beverages: 2 liters of spirits (including spirits with less than 22% alcohol, wine, and champagne), Perfume: 600 ml, Makeup or Skin Care Products: 5 items, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg
- During the tour, guides may make changes to the program flow while ensuring all locations listed in the program are shown, depending on weather and road conditions.
- Guests who register for the tour have the right to cancel free of charge up to 30 days before the tour date. If cancellation occurs less than 30 days before the tour date, a 30% penalty applies; if 20 days or less remain, a 100% penalty applies. Documents submitted with the participant's cancellation request, such as hospital reports or work permission letters obtained from Turkish authorities, are unfortunately not accepted for cancellations of hotels and services booked outside Turkey.
- Our tour programs are organized with a minimum participation requirement of 25 people. If sufficient participation is not achieved, the final cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be notified by Holitera Turizm.
- In cases where the tour program provides only category information without specifying names and/or offers options for the same destination, the hotel(s) will be announced by Holitera Turizm 2 days before the tour departure.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be located at distances greater than the specified kilometers. In such cases, information will be provided by Holitera Turizm 15 days before the tour departure date.
- Triple rooms are subject to hotel availability. In these rooms, the third bed is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds are foldable or known as coach beds, participants booking triple rooms for the 3rd person and/or children are deemed to have accepted potential crowding and the type of bed in the room. Child discounts apply only to one child per two adults within the eligible age group.
- Breakfasts included in the tour package are served according to the breakfast culture of the country visited, typically as a limited continental menu consisting of butter, jam, bread, tea, or coffee, and may be served in a separate hall assigned to the group.
- Panoramic city tours included in the tour package are short tours (maximum 2–3 hours) designed for general city introduction, conducted from the vehicle with guide commentary, and do not include entry to museums or historical sites. If panoramic tours cannot be carried out due to reasons such as local authorities prohibiting access on the scheduled day and time, closures due to events, closed roads, or impossible weather conditions preventing the tour, Holitera Turizm shall not be held responsible. Some tours may be conducted via public transport or on foot where possible, depending on road closures or restrictions on vehicle access.
- At customs checkpoints crossed by road during travel, waiting times may exceed standard limits. Holitera Turizm cannot be held liable for any negative consequences arising from such waiting times.
- Extra tours are organized by the local Holitera Turizm partner with a minimum participation requirement of 20 people. If sufficient numbers are not met, excursions may not take place, or extra tour prices, content, and vehicles used may vary based on the number of participants. Additionally, tour dates and times may be changed by the guide depending on whether museums and historical sites are open or closed and weather conditions.
- Extra tours are optional and not mandatory. Passengers who choose not to participate in extra tours organized during the trip are deemed to have agreed to wait at a suitable rest facility along the route. These passengers will be dropped off at the roadside rest facility before the extra tour begins and picked up again from that location after the main tour is completed.
- Check-in and boarding procedures for flights are personal tasks required for participants joining flight-inclusive tours. Guests must complete these procedures either at airline counters at the airport before the flight or online via the airline’s website.
- Holitera Turizm is not responsible for flight failures resulting from guests failing to arrive at the designated airport at the reported time, failing to complete check-in and boarding procedures on time, or completing them on time but failing to board the aircraft. All costs for new round-trip flight tickets and transfers to the destination region incurred by passengers missing their flight are their own responsibility.
- Holitera Turizm acts as an intermediary between the passenger and the airline and is subject to the 1955 Hague Protocol. There may be risks of delays in scheduled and special flights, or flight times may change prior to the current tour and flight. Holitera Turizm is obligated to notify passengers of such changes as soon as possible. By purchasing the tour, the passenger accepts the risk of schedule changes. Children aged 0–2 years are exempt from paying airport taxes and airport service fees.
- Vehicle types used in our tours are classified according to the number of passengers as follows. The specific vehicle type for each tour is determined based on the number of participants:
Buses: (Used for groups of 25–46 people) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for groups of 17–24 people) *Isuzu Turkuaz, *Otokar Mega
Minibuses: (Used for groups up to 16 people) *Vw Volt, *Mercedes Sprinter
- All guests are deemed to have accepted the above terms upon completing the tour purchase.