Istanbul Dynamic Great Balkan Tour in 8 Days 9 Countries (All Tours, Dinner, and Balkan Nights Included)

INFORMATION,

- All participating guests must hold a valid Multi-Entry Schengen visa for the entire duration of the tour. (Green passport holders are exempt from the visa requirement.)
- To enable shopping and spending in all countries included in the program during the tour, it is sufficient to carry Euros. In regions where local currency is used, the guide will assist with currency exchange.
- Comfortable walking shoes or sneakers should be preferred during the trip. It is advisable to bring a sweater or similar clothing for the evening.
- On our tours, a rotation system (seat change) is applied daily regarding seat planning; therefore, fixed seats and front-seat guarantees are not provided. Seat changes are organized by the vehicle guide.
- When entering Turkey from abroad, there is a mandatory minimum stay of 3 days to bring goods (alcohol, cigarettes, etc.).
- Duty-free shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons; Alcoholic Beverages: 1 liter of spirits (excluding spirits with more than 22% alcohol, wine, and champagne); Alcoholic Beverages: 2 liters of spirits (including spirits with less than 22% alcohol, wine, and champagne); Perfume: 600 ml; Makeup or Skin Care Products: 5 items; Chocolate and Confectionery: 2 kg; Coffee: 1 kg; Tea: 1 kg
- During the tour, guides may make changes to the program flow while ensuring all locations listed in the program are shown, depending on weather and road conditions.
- Guests who register for the tour have the right to cancel free of charge up to 30 days before the tour date. If cancellation occurs less than 30 days before the tour date, a 30% penalty applies; if 20 days or less remain, a 100% penalty applies. Documents submitted with the participant's cancellation request, such as hospital reports or work permission letters obtained from Turkish authorities, are unfortunately not accepted for cancellations of hotels and services booked outside Turkey.
- Our tour program is organized subject to a minimum participation of 25 people. If sufficient participation is not achieved for the trip, the final cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be notified by Holitera Turizm.
- In cases where the tour program provides only category information without specifying names and/or offers options for the same destination, the hotel(s) will be announced by Holitera Turizm 2 days prior to the tour departure.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be located at distances greater than those specified. In such cases, information will be provided by Holitera Turizm 15 days before the tour departure date.
- Triple rooms are subject to hotel availability; in these rooms, the bed assigned to the third person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds are foldable or referred to as coach beds, participants booking triple rooms for the 3rd person and/or children are deemed to have accepted potential crowding and the type of bed in the room. Child discounts apply only to one child accompanying two adults within the eligible age group.
- Breakfasts included in the tour package are served according to the breakfast culture of the country visited, typically as a limited continental menu consisting of butter, jam, bread, tea, or coffee, and may be served in a separate hall allocated for the group.
- Panoramic city tours included in the tour package are short tours lasting a maximum of 2-3 hours, designed for general introduction to cities, conducted from the vehicle with guide commentary, and do not include entry to museums or historical sites. Holitera Turizm is not responsible for the inability to conduct these panoramic tours (or other tours specified in the program) if they coincide with days/hours when local authorities prohibit visitation or entry, if roads are closed due to any event, or if weather conditions make the tour impossible. Some tours may be conducted via public transport or on foot, where possible, at points where vehicle access is restricted.
- At customs checkpoints crossed by road during travel, waiting times may exceed standard limits; Holitera Turizm cannot be held liable for any negative consequences arising from such waiting times.
- Extra tours are organized by the local Holitera Turizm partner with a minimum participation requirement of 20 people. If this number is not met, the excursions may not take place, or the prices, content, and vehicles used for extra tours may vary based on the number of participants. Additionally, the days and times of the tours may be changed by the guide depending on whether museums and historical sites at the destinations are open or closed, and weather conditions.
- Extra tours are optional and depend on the participant's preference. Passengers who do not wish to participate in extra tours organized during the trip are deemed to have agreed to wait at a suitable rest facility along the route. These passengers will be dropped off at the roadside rest facility before the extra tour begins and picked up again from that location after the main tour is completed.
- For participants joining air-inclusive tours, check-in and boarding procedures are personal tasks and must be completed by the guest at the airport counters of the relevant airline or online via the airline's website before the flight.
- Holitera Turizm is not responsible for any failure to board flights due to guests not being present at the designated airport at the time specified by Holitera Turizm, failing to complete check-in and boarding procedures on time, or completing them on time but not boarding the aircraft. All costs for new round-trip flight tickets and transfers required for missed passengers to join the tour, including expenses incurred in the destination region, are borne by the individuals themselves.
- Holitera Turizm acts as an intermediary between the passenger and the airline and is subject to the Hague Protocol of September 28, 1955. There may be risks of delays in scheduled and special flights, or flight times may change prior to the current tour and flight. Holitera Turizm is obligated to notify passengers of such changes as soon as possible. By purchasing the tour, the passenger accepts the risk of schedule changes. Children aged 0-2 years are exempt from paying airport taxes and airport service fees.
- The types of vehicles used in our tours are classified according to the number of passengers as follows. Based on the number of participants in each tour, the corresponding vehicle types listed below will be assigned:
Buses: (Used for groups of 25 - 46 people) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner *Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for groups of 17 - 24 people) *Isuzu Turkuaz, *Otokar Mega
Minibuses: (Used for groups up to 16 people) *VW Volt, *Mercedes Sprinter
- All guests are deemed to have accepted the above terms upon completing the purchase of the tour.