Great Central Europe and Hallstatt Tour (Including All Tours and Outlets) - Istanbul

- All participating guests must possess a valid Multi-Entry Schengen visa throughout the duration of the tour. (Green passport holders are exempt from the visa requirement.)
- To enable shopping and expenses in all countries included in the program during the tour, it is sufficient to carry Euros. In regions where local currency is used, the guide will assist with currency exchange.
- Comfortable walking shoes or sneakers should be preferred during the trip. It is also advisable to bring a sweater or similar clothing for the evening.
- Our tours implement a seat rotation system on a daily basis; therefore, no guarantee is given for fixed seats or front seats. Seat changes are organized by the vehicle guide.
- When entering Turkey from abroad, there is a mandatory minimum stay of 3 days to be able to bring goods (alcohol, tobacco, etc.).
- Duty-free shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of alcoholic drinks (excluding spirits with more than 22% alcohol, wine, and champagne), Alcoholic Beverages: 2 liters of alcoholic drinks (including spirits with less than 22% alcohol, wine, and champagne), Perfume: 600 ml, Makeup or Skincare Products: 5 items, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg
- Guides may make changes to the program flow due to weather and road conditions, provided that all locations specified in the program are shown.
- Guests who register for the tour have the right to cancel free of charge up to 30 days before the tour date. If cancellation occurs less than 30 days before the tour date, a 30% penalty applies; if 20 days or less remain, a 100% penalty applies. Documents submitted with the participant's cancellation request, such as hospital reports or work permission letters obtained from Turkish authorities, are unfortunately not accepted for cancellations of accommodation and services outside Turkey.
- Our tour program is organized subject to a minimum participation of 25 people. If sufficient participation is not achieved for the trip, the final cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be notified by Holitera Turizm.
- In cases where the tour program provides only category information without specifying names and/or offers options for the same destination, the hotel(s) will be notified by Holitera Turizm 2 days prior to the tour departure.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be located at distances greater than those specified. In such cases, information will be provided by Holitera Turizm 15 days before the tour departure date.
- Triple rooms are subject to hotel availability. In these rooms, the bed assigned to the third person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds are foldable or referred to as coach beds, participants booking triple rooms (for the 3rd person and/or children) are deemed to have accepted any potential crowding and the type of bed in the room. Child discounts apply only to one child accompanied by 2 adults within the eligible age group.
- Breakfasts included in the tour package are served according to the local breakfast culture of the country visited, typically as a limited continental menu consisting of butter, jam, bread, tea, or coffee. For groups, this may be served in a separate hall allocated specifically for the group.
- Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for general city introduction and conducted via vehicle with guide commentary. These tours do not include entry to museums or historical sites. Holitera Turizm is not responsible for the inability to conduct these tours if they cannot be visited or entered due to restrictions imposed by local authorities on the day and time of the tour, closure due to any event, or impossibility of the tour due to weather conditions. Some tours may be conducted on foot or using public transport where possible, depending on road closures or points where vehicle access is not permitted.
- Waiting times at customs checkpoints crossed by road during travel may exceed standard limits. Holitera Turizm cannot be held liable for any negative consequences arising from these waiting times.
- Optional excursions are organized by our local partner, Holitera Turizm, subject to a minimum participation of 20 people. If sufficient numbers are not met, the excursions may not take place, or the prices, content, and vehicles used for optional excursions may vary based on the number of participants. Additionally, the dates and times of the tours may be changed by the guide depending on whether museums and historical sites are open or closed, and weather conditions.
- Optional excursions are voluntary and not mandatory. Passengers who wish not to participate in optional excursions organized during the tour are deemed to have agreed to wait at a suitable rest facility along the route. These passengers will be dropped off at the roadside rest facility before the optional tour begins and picked up again from that location after the main tour is completed.
- Check-in and boarding procedures for flights are personal tasks required of each individual. Guests must complete these procedures either at airline counters in airports before the flight or online via the airlines' websites.
- Holitera Turizm is not responsible for failure to board the flight for guests who do not arrive at the designated airport at the time specified by Holitera Turizm for tour participation, fail to complete check-in and boarding procedures on time, or complete these procedures but fail to board the aircraft. All costs for new round-trip flight tickets and transfers in the destination area required for passengers who miss their flight to join the tour are borne by the passengers themselves.
- Holitera Turizm acts as an intermediary between the passenger and the airline and is subject to the Hague Protocol of September 28, 1955. There may be risks of delays in scheduled and special flights, or flight times may change prior to the current tour and flight. Holitera Turizm is obligated to notify of such changes as soon as possible. By purchasing the tour, the passenger accepts the risk of schedule changes. Children aged 0-2 years are exempt from airport taxes and service fees.
- Vehicle types used in our tours are classified as follows based on the number of passengers. The specific vehicle type for each tour is determined according to the number of participants:
Buses: (Used for 25 - 46 passengers) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for 17 - 24 passengers) *Isuzu Turkuaz, *Otokar Mega
Minibuses: (Used for up to 16 passengers) *Vw Volt, *Mercedes Sprinter
- All guests are deemed to have accepted the terms listed above upon completing the tour sale.