Great Central Europe and Hallstatt Tour (All Tours and Outlets Included) - Bursa

- All participating guests must hold a valid Multi (Multiple Entry) Schengen visa for the entire duration of the tour. (Green passport holders are exempt from the visa requirement.)
- To enable shopping and spending in all countries included in the program during the tour, it is sufficient to carry Euros. In regions where local currency is used, the guide will assist with currency exchange.
- Comfortable walking shoes or sneakers should be preferred during the trip. It is advisable to bring a cardigan or similar clothing item for the evening.
- Our tours implement a rotation system (seat changing) on a daily basis regarding seat planning; therefore, fixed seats and front-seat guarantees are not provided. Seat changes are organized by the vehicle guide.
- When entering Turkey from abroad, there is a mandatory minimum stay of 3 days to be eligible to bring goods (alcohol, tobacco, etc.).
- Duty-free shopping limits when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of alcoholic beverages (excluding spirits with more than 22% alcohol, wine, and champagne), Alcoholic Beverages: 2 liters of alcoholic beverages (including spirits with less than 22% alcohol, wine, and champagne), Perfume: 600 ml, Makeup or Skin Care Products: 5 items, Chocolate and Confectionery: 2 kg, Coffee: 1 kg, Tea: 1 kg
- During the tour, guides may make changes to the program flow while ensuring that all locations specified in the program are visited, subject to weather and road conditions.
- Guests who register for the tour have the right to cancel free of charge up to 30 days before the departure date. If cancellation occurs less than 30 days before the tour date, a 30% penalty applies; if less than 20 days remain, a 100% penalty applies. Documents submitted with the participant's cancellation request, such as hospital reports or work leave certificates obtained from Turkish authorities, are unfortunately not accepted for cancellations of hotels and services booked outside Turkey.
- Our tour programs are organized with a minimum participation requirement of 25 people. If sufficient participation is not achieved for the trip, the final cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be notified by Holitera Turizm.
- In cases where the tour program provides only category information without specifying names and/or offers options for the same destination, the hotel(s) will be communicated by Holitera Turizm 2 days prior to the tour departure.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be located at distances greater than those specified. In such cases, information will be provided by Holitera Turizm 15 days before the tour departure date.
- Triple rooms are subject to hotel availability; in these rooms, the bed allocated to the third person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 additional bed. Since additional beds are foldable or known as coach beds, participants booking triple rooms for a 3rd person and/or children are deemed to have accepted potential crowding and the type of bed in the room. Child discounts apply only to one child accompanying two adults within the appropriate age group.
- Breakfasts included in the tour package are served according to the breakfast culture of the country visited and generally as a limited continental menu consisting of butter, jam, bread, tea, or coffee. These may be served in a separate hall assigned exclusively for the group.
- Panoramic city tours included in the tour package are maximum 2-3 hour tours conducted from the vehicle with guide commentary for general city introduction. They do not include entry fees for museums or historical sites. Holitera Turizm is not responsible for the inability to conduct these panoramic tours if they cannot be carried out due to reasons such as being closed by local authorities on the scheduled day and time (even if other tours in the program are accessible), due to any event causing road closures, or due to weather conditions making the tour impossible. Some tours may be conducted via public transport or on foot, depending on available facilities, at points where vehicles are not allowed access due to road closures.
- Waiting times at customs gates crossed by road during travel may exceed standard limits. Holitera Turizm cannot be held liable for any negative consequences arising from these waiting times.
- Extra tours are organized by our local partner Holitera Turizm with a minimum participation requirement of 20 people. If this number is not reached, the excursions may not take place. Additionally, extra tour prices, content, and vehicles used may vary based on the number of participants. Furthermore, the days and times of the tours may be changed by the guide depending on the opening/closing status of museums and historical sites at the destinations and weather conditions.
- Extra tours are optional and not mandatory. Passengers who wish not to participate in extra tours organized during the trip are deemed to have agreed to wait at a suitable rest facility along the route. These passengers will be dropped off at the roadside rest facility before the extra tour begins and picked up from the same location after the main tour is completed.
- For individuals joining flight-included tours, check-in and boarding procedures are personal matters and must be completed by the guest either at the airport counters of the relevant airline before the flight or online via the airline's website.
- Holitera Turizm is not responsible for failures to board flights resulting from guests not arriving at the designated airport at the notified time, failing to complete check-in and boarding procedures on time, or completing these procedures on time but failing to board the aircraft. All costs for round-trip new flight tickets and transfers in the destination area required for passengers who miss their flight to join the tour are borne by them.
- Holitera Turizm acts as an intermediary between the passenger and the airline and is subject to the Hague Protocol of 28.09.1955. There may be risks of delays in scheduled and special flights, or flight times may change prior to the existing tour and flight. Holitera Turizm is obligated to notify of such changes as soon as possible. By purchasing the tour, the passenger accepts the risk of schedule changes. Children aged 0-2 years do not pay airport taxes or service charges.
- Vehicle types used in our tours are classified according to the number of passengers as follows. The specific vehicle type for each tour is determined based on the number of participants:
Buses: (Used for groups of 25 - 46 people) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for groups of 17 - 24 people) *Isuzu Turkuaz , *Otokar Mega
Minibuses: (Used for groups of up to 16 people) *Vw Volt , *Mercedes Sprinter
- All guests are deemed to have accepted the above terms upon completing the tour purchase.