Eskişehir Dynamic Great Balkan Tour in 8 Days 9 Countries (All Tours, Evening Meals, and Balkan Nights Included)

- All participating guests must hold a valid Multi-Entry Schengen visa throughout the duration of the tour. (Green passport holders are exempt from the visa requirement.)
- To enable shopping and spending in all countries included in the program during the tour, it is sufficient to carry Euros. In regions where local currency is used, the guide will assist with currency exchange.
- Comfortable walking shoes or sneakers should be preferred during the trip. It is advisable to bring a cardigan or similar clothing for the evenings.
- On our tours, a seat rotation system is applied daily, so there is no guarantee of a fixed seat or front seats. Seat changes are organized by the vehicle guide.
- When entering Turkey from abroad, a minimum stay of 3 days is required to bring goods (alcohol, cigarettes, etc.).
- Duty-free shopping limits when entering Turkey from abroad: Cigarettes: 3 cartons; Alcoholic beverages: 1 liter of spirits (excluding spirits containing more than 22% alcohol, wine, and champagne); Alcoholic beverages: 2 liters of spirits (excluding spirits containing less than 22% alcohol, including wine and champagne); Perfume: 600 ml; Makeup or skin care products: 5 items; Chocolate and confectionery: 2 kg; Coffee: 1 kg; Tea: 1 kg
- Guides may make changes to the program flow while ensuring that all sites listed in the program are visited, depending on weather and road conditions.
- Guests who register for the tour have the right to cancel free of charge up to 30 days before the tour date. If cancellation occurs less than 30 days before the tour date, a 30% penalty applies; if 20 days or less remain, a 100% penalty applies. Documents submitted with a participant's cancellation request, such as hospital reports or work leave certificates obtained from Turkish authorities, are unfortunately not accepted for cancellations of accommodation and services booked outside Turkey.
- Our tour program is organized subject to a minimum participation of 25 people. If sufficient participation is not achieved, the final cancellation notification date is 20 days before the departure date. Tours cancelled due to insufficient participation will be notified by Holitera Turizm.
- In cases where the tour program provides only category information without specifying names and/or offers options for the same destination, the hotel(s) will be notified by Holitera Turizm 2 days prior to the tour departure.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be located at distances exceeding the specified kilometers. In such cases, information will be provided by Holitera Turizm 15 days before the tour departure date.
- Triple rooms are subject to hotel availability. In such rooms, the third bed is smaller than standard beds. Triple rooms consist of 1 large bed plus 1 extra bed. Since these extra beds are foldable or known as coach beds, participants booking triple rooms for a 3rd person and/or children are deemed to have accepted any potential crowding in the room and the type of bed involved. Child discounts apply only to one child accompanying two adults within the appropriate age group.
- Breakfasts included in the tour program are served according to the local country's breakfast culture, typically as a limited continental menu consisting of butter, jam, bread, tea, or coffee. For groups, this may be served in a separate room assigned specifically for the group.
- Panoramic city tours included in the tour package are tours lasting a maximum of 2–3 hours, organized for general city introduction and conducted via vehicle with guide commentary. They do not include entry to museums or historical sites. Holitera Turizm is not liable for the inability to conduct such panoramic tours if they cannot be carried out due to restrictions imposed by local authorities on the day and time of the tour (including other scheduled tours), closures due to events, inaccessible roads, or impossible weather conditions. Some tours may be conducted using public transport or on foot where vehicle access is restricted, to the extent possible.
- Waiting times at customs checkpoints crossed by road during travel may exceed standard limits. Holitera Turizm cannot be held responsible for any negative consequences arising from such waiting times.
- Extra tours are organized by the local Holitera Turizm partner subject to a minimum participation of 20 people. If sufficient numbers are not met, the excursions may not take place, or extra tour prices, content, and vehicles used may vary based on the number of participants. Additionally, the days and times of tours may be changed by the guide depending on whether museums and historical sites are open or closed, and weather conditions.
- Extra tours are optional and depend on the participant's preference. Passengers who choose not to participate in extra tours organized during the trip are deemed to have agreed to wait at a suitable rest facility along the route. These passengers will be dropped off at the roadside rest facility before the extra tour begins and picked up again from that point after the main tour is completed.
- Check-in and boarding procedures for flights are personal responsibilities for those joining flight-inclusive tours. Guests are required to complete these procedures either at airline counters in airports before the flight or online via the airline's website.
- Holitera Turizm is not responsible for flight failures resulting from guests failing to appear at the designated airport at the notified time, failing to complete check-in and boarding procedures on time, completing them on time but failing to board the aircraft. All costs associated with new round-trip flight tickets and transfers to/from the destination area for passengers who miss their flight are their own responsibility.
- Holitera Turizm acts as an intermediary between the passenger and the airline and is subject to the 1955 Hague Protocol dated 28 September. There may be risks of delays in scheduled and special flights, or flight times may change prior to the existing tour and flight. Holitera Turizm is obligated to notify such changes as soon as possible. By purchasing the tour, the passenger accepts the risk of schedule changes. Children aged 0–2 years are exempt from paying airfare and related service fees.
- Vehicle types used in our tours are classified according to the number of passengers as follows. The specific vehicle type for each tour is determined based on the number of participants:
Buses: (Used for groups of 25–46 people) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner *Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for groups of 17–24 people) *Isuzu Turkuaz, *Otokar Mega
Minibuses: (Used for groups up to 16 people) *VW Volt, *Mercedes Sprinter
- All guests are deemed to have accepted the above terms upon completing the purchase of the tour.