|
Departure Airport
|
Arrival Airport
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Flight Numbers
|
Departure Time
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Arrival Time
|
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Sabiha Gökçen Airport
(SAW)
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Zurich Airport
(ZRH)
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PC947
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08:50
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09:55
|
|
Geneva Airport
(GVA)
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Sabiha Gökçen Airport
(SAW)
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PC954
|
14:15
|
19:20
|
*IMPORTANT NOTES*
Visa regulations for citizens of the Republic of Turkey traveling to Switzerland vary depending on their passport type. Turkish citizens holding ordinary (red) passports must obtain a valid Schengen visa for travel to Switzerland. Turkish citizens holding special (green), official (grey), and diplomatic (black) passports are exempt from visas for tourist visits to Switzerland.
IMPORTANT NOTES
- To benefit from Advantageous Tour package prices in extra tours, the fee must be paid to the local agency representative during the tour.
- Extra tours take place with a minimum of 10 participants. If participation is below 10 people, changes may occur in tour prices or they may be conducted by metro. Our guide may make changes to the dates of extra tours, provided that the content remains the same.
- In cases where only category information is given without specifying names in the tour program and/or options exist for the same destination, the hotel(s) will be notified by your agency 48 hours before the tour departure.
- In our programs, the guide will meet guests at the designated area. The included guiding service covers only panoramic city tours and round-trip transfers to/from the area. If extra tours are taken, guiding services will also be included. During extra tours, guests may be accompanied by different guides.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be located at distances greater than the specified km. In such cases, the Operator will provide information 2 days before the tour departure date.
- Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for general introduction of cities, conducted panoramically with guide commentary from the vehicle, and do not include entry to museums or historical sites.
- Panoramic tours and other tours specified in the program may not be carried out if places to be visited are closed by local authorities on the day and time of the tour, roads on the route are closed due to any event, or weather conditions make the tour impossible. In such cases, the Operator is not responsible for the inability to conduct these tours. Some tours may be conducted by public transport or on foot, within available means, at points where roads are closed or vehicle access is not permitted.
GENERAL TERMS AND CONDITIONS
- The tour program specified at the time of reservation must be communicated to guests along with the general terms and obligations listed below. The Operator is not responsible for any complaints arising within the scope of this information. Our guest is considered to have read and accepted all clauses in advance.
- Guests traveling with T.C. green passports must renew their passports if they were issued more than 10 years ago. Otherwise, they may not be admitted to the country they intend to visit and/or their flights may not be operated by the airline from Turkey. In such cases, responsibility lies with the passenger, and the Operator cannot assume any liability.
- To avoid issues with customs police at the border of the country to be visited due to torn, worn, wet, and/or similarly damaged passports; it is required that such passports be renewed and, if the country applies visa requirements for T.C. citizens, the relevant visa must be present in the new passport. In case of non-compliance, responsibility lies with the passenger.
- Guest passports must be valid for a minimum of 6 months from the return flight date. In case of non-compliance, this is the responsibility of the guests.
- The Operator acts as an intermediary between the passenger and the consulate. The consulate has the right to refuse visas when deemed necessary. The Operator bears no responsibility regarding the passenger's failure to obtain a visa. The Operator only performs the role of an intermediary institution. In personal visa applications, the Operator has no authority or liability. Consumers have registered for the tour by accepting these terms.
- When the Operator submits a visa application as an intermediary between the passenger and the consulate, the accuracy of the information on the resulting visa must be verified by the guest. The Operator is not responsible for any incorrect writing on the visa or situations that may prevent boarding due to such errors.
- For passengers who will apply for their own visas, obtaining the required documents (hotel confirmation, flight tickets, etc.) normally takes 1 working day. Guests must schedule their appointment dates and times considering this period. In case of failure to do so, the Operator is not responsible for possible delays.
- If the guest cancels their reservation and/or does not participate/cannot participate in the relevant tour, the visa fee and service charge will not be refunded. If the guest obtained their visa and visa service through the Operator's Visa Department and this visa service was specified as an additional service in the travel contract, and the Operator cancels the relevant tour due to insufficient participation or other reasons, the guest may receive a refund of the amount remaining after deducting fees and similar amounts paid to consulates, provided they present their passport proving they did not use their visa within 1 week of the visa expiration date. If the guest obtained their visa using their own resources and/or with the assistance of a different visa agency, and the Operator cancels the relevant tour due to insufficient participation or other reasons, no refund will be made to the guest.
- Routes may vary depending on the city where the plane lands. Aircraft type and timing may change, and hotels may show variations during high season or special periods, so similar alternative hotels may be provided. These situations were communicated at the time of contract, and the PASSENGER ACCEPTED THE RISK OF TIME CHANGES AND HOTEL CHANGES WHEN PURCHASING THE TOUR.
- Triple rooms are provided subject to hotel availability. Triple rooms involve an extra bed arrangement, and the 3rd bed is smaller than the standard bed. A guarantee of 3 separate beds cannot be given in triple rooms; if hotels have rooms suitable for this, they are blocked by the hotel based on availability.
- Child discounts apply only to children staying with 2 adults.
- Continental breakfast is served at hotels, not Turkish breakfast. Continental breakfast consists of butter, jam or honey, bread, tea or coffee, and fruit juice.
- Group breakfasts may be served in a separate hall.
- During reservation/registration, the name-surname, date of birth, and passport number on the passport to be used for travel must be reported and entered into the system. Flight tickets are issued based on this information. Penalty fees for flight ticket cancellations or changes resulting from incorrect information are the responsibility of the guest.
- Our guests must have international travel and health insurance starting one day before the tour date and ending one day after the tour date, whether obtained from the Operator or not, and are required to carry the relevant insurance policy with them. Guests who fail to carry their travel insurance may be fined by the police of the relevant country. Responsibility lies with our guests if they encounter fines due to not carrying their travel insurance.
- Due to diplomatic relations between countries, having entered/exited certain countries may result in being unable to obtain a visa for another/single/multiple countries or being denied entry at border crossings. Since this situation is outside the Operator's control, the Operator accepts no liability in such cases.
- To provide economic and time benefits to the group, guests who wish not to participate in tours made along the route may accept to wait at a nearby facility until the extra tour concludes. After the tour ends, our bus will pick up these guests and the tour will continue.
- Panoramic city tours are organized for city introductions. City tours and extra tours may be scheduled on different days or may not take place depending on weather conditions, provided the content remains unchanged. In such cases, the Operator is obligated to offer the most suitable alternative to our valued guests. Extra tours are organized with a minimum participation requirement of 20 people. If sufficient majority is not achieved, extra tours may not be held or price changes may occur.
- Tours or trips that are not permitted by local authorities for any reason will not be conducted. The Operator cannot be held liable for the inability to conduct these tours or trips.
- Airplane seats in our programs are group seats, and round-trip tickets are issued as a single ticket. If the outbound flight is missed and/or not used, the return flight may automatically become invalid. The rules of the airline company apply in the relevant situation.
- Last-minute delays and gate changes that may occur during flights are displayed on information boards/screens at airports. This information must be monitored by individuals. In case of missing the flight due to such a situation or personal reasons, the guest must purchase and obtain their new ticket themselves (as per the previous clause, if necessary, as a round-trip ticket). Additionally, the first day's program may be partially or completely missed due to missing the group's departure; in this case, responsibility lies with the guest. Furthermore, if the guest travels to the relevant city/country via a flight different from the group, the transfer from area-city or area-hotel is the responsibility of the guest.
- Guests wishing to upgrade their airplane tickets with their own funds can only perform upgrade operations if there is availability on the relevant flight of the respective airline company after the tickets are issued. Since airplane seats in our programs are from the group class, if the requested ticket is available, it may be necessary to pay the difference amount specified by the airline company and upgrade the ticket from the group class to the economy class before performing the upgrade. The price difference arising in this situation is the responsibility of the guest. Group tickets in our programs are issued a few days before the tour departure.
- To use mobile phones abroad, you must check with your GSM operator company whether your line is open for international calls/calls received before leaving Turkey.
- While using transportation vehicles and staying at hotels during your trip, please ensure that you have collected all your belongings without omission when leaving temporarily or completely.
- The Operator may change the order of cities in the program and/or the airline company to be flown without altering the content of the program in cases of force majeure or when deemed necessary.
- The Operator reserves the right to change hotel names, provided the category remains the same.
- The Operator is not responsible for items forgotten, lost, or stolen during the tour.
- Children under 18 years old traveling with their mother must obtain consent from their father; those traveling with their father must obtain consent from their mother; and those traveling with a third party must obtain consent from both parents. In case the flight does not take place due to lack of consent, the Operator cannot be held liable.
- General Terms are an integral part of the tour program and cannot be considered independently from the tour program.